Feature · Customers

Every customer, every detail, one timeline.

A CRM built for paintless dent repair and for the people booking it. Photos, vehicle details, texts, estimates, reminders, invoices and notes stay on one clear timeline that is easy to follow.

  • Unified timeline: leads, estimates, messages, photos and payments
  • Vehicle year, make, model, addresses and tags per customer
  • Bill-to relationships for dealerships and other wholesale accounts
SM

Sarah Mitchell

Customer since Mar 2024 · 3 jobs

VIP
(352) 555-0144
sarah@email.com
1402 Magnolia Dr, Ocala FL
2022 Honda Civic · 2018 Tacoma

Timeline

Today
Invoice INV-1042 marked paid · $960
Yesterday
Job completed · 4 photos uploaded
Apr 28
Estimate EST-A93F2C sent by SMS
Apr 27
Lead from request form

One part of the complete system

This feature does not work alone. It connects to what comes before and after it.

PDR Business Pro follows the whole customer and job process, from getting the lead and sending the estimate to scheduling the work, collecting payment and asking for a review. That connected process was developed through years of running our own PDR business.

Keep exploring

Guides and connected features

View documentation