Feature · Messaging & Calls
Every call, text and follow-up — in one place.
Quo brings your business calls and texts into the app so every conversation turns into a clean lead, a booked job, or a paid invoice — without juggling apps.
- Two-way texting from the app — replies land in the same thread
- Inbound calls & texts auto-create leads (with call recording + transcript)
- Schedule jobs and send estimates/invoices straight from the chat
- Automated confirmations, reminders and post-job review requests
Sarah Mitchell
(352) 555-0144 · SMS
How it works in the chat
From the first ring to the five-star review.
Every step a customer touches — capture, qualify, book, deliver, follow up — runs through the same conversation.
Inbound — every call & text becomes a lead
Calls auto-create a lead
Inbound call rings through Quo. The lead lands in your inbox with the full call recording and transcript attached.
Texts auto-create a lead
Inbound texts create a lead tagged 'Text'. Qualify, convert, or delete in one tap — keep your pipeline clean.
One-tap 'send my form'
From the chat, tap once to text the customer your estimate request form for a complete, clean lead.
Pull info from the chat
Drop the customer's name, vehicle, or address straight from the conversation into a lead or customer record.
From the chat — close the loop without switching apps
Schedule from the conversation
Pick a slot, book the job, and the appointment is created — all without leaving the thread.
Send estimate & invoice links
Send the customer a tap-to-view estimate or invoice. They reply right back in the same conversation.
Automated follow-ups — no more 'did I send that?'
Confirmations & reminders
Appointment confirmation, day-before reminder, and 'on my way' messages go out from the chat — manual or automated.
Review request after the job
Mark the job complete and a review request goes out automatically. Build your reputation while you drive to the next one.
Activation
What it takes to activate
- Included on the Pro plan ($45/mo first year, then $75)
- Quo app installed on your phone
- Active Quo subscription (billed separately by Quo)
- One-time connect from Settings → Integrations