Documentation

Profile & billing

Your own account, security, menu, and your subscription.

Your profile

  • Account — your name, email, and phone.
  • My Sections — technicians only: hide menu sections you don't use.
  • Security — change your password and manage two-factor sign-in.
  • Billing & Subscription — your plan and payment details.

Billing & subscription

  • Current plan and when it renews.
  • Change planView plans opens the plan picker to move up or down.
  • Payment method — update your card.
  • Recent invoices — view or download each one.
  • Manage subscription — opens the secure billing portal, which is also where cancellation happens.

Good to know

  • If your subscription has been canceled you'll see a banner with Resubscribe / View plans and be sent to pick a plan rather than hitting an error.
  • Accounts on complimentary access see a notice instead of a charge — they're never billed.
  • Your plan includes 2 seats; extra seats are added from the Team page at a monthly rate shown before you confirm.

Where to find it

Desktop: avatar menu → Profile. Mobile: More → Profile.