Documentation
Profile & billing
Your own account, security, menu, and your subscription.
Your profile
- Account — your name, email, and phone.
- My Sections — technicians only: hide menu sections you don't use.
- Security — change your password and manage two-factor sign-in.
- Billing & Subscription — your plan and payment details.
Billing & subscription
- Current plan and when it renews.
- Change plan — View plans opens the plan picker to move up or down.
- Payment method — update your card.
- Recent invoices — view or download each one.
- Manage subscription — opens the secure billing portal, which is also where cancellation happens.
Good to know
- If your subscription has been canceled you'll see a banner with Resubscribe / View plans and be sent to pick a plan rather than hitting an error.
- Accounts on complimentary access see a notice instead of a charge — they're never billed.
- Your plan includes 2 seats; extra seats are added from the Team page at a monthly rate shown before you confirm.
Where to find it
Desktop: avatar menu → Profile. Mobile: More → Profile.